Service Statistics

Our focus is to simply make our clients' lives easy, allowing them to focus on the higher level functions.

Help Desk

Service Statistics

Take a more in-depth look into our Helpdesk Reporting; Daily, Weekly & Monthly.

Daily Solved Ratio

Solved Vs Created 98%
Var to Goal 98 / 100%

Response Ratio

Less than 2 Hours 99.7%
Var to Goal 99.7 / 100%

Tickets Created

Daily - Avg (3 Months) 31

Tickets Solved

Daily - Avg (3 Months) 30

Managed Desktops


Managed Laptops


Managed Servers


Azra Defend Endpoints


Anti-Virus Endpoints


Monitoring Endpoints


Response Time

6 Mins

Customer Satisfaction


First Touch Resolution


3 Reasons to Partner.

Take yourself to the peak of IT Managed Service Excellence!

Fixed Cost Schedules

The days of doubt are gone, we provide acurate budgeting when spending on IT. All of our monthly agreements are fixed cost & require no more to pay.

Dedicated Engineers

Any Architecture, Any System, Any Server, Anytime. We live for the challange. All of our staff can provide instant support without the need to escalate.

Customer Satisfaction

No matter the size of your business, all of our customers are treated with the same level of respect and care. We look after our staff so they look after you.

View our Managed Services

Take a deeper look into our Managed Services!

View Here